Food Service & Hospitality Services & Policies
Outside Food & Beverages
Food Services & Hospitality maintains the exclusive right to provide all food and beverage, and concession services at the Berglund Center. Any exceptions must be requested and obtained by prior written approval of the General Manager or Assistant General Manager of Food & Beverage Services. Food items may not be taken off the premises; however, excess prepared food may be donated under regulated conditions to agencies feeding the underprivileged at Food and Beverage's sole discretion.
Food & Beverage Sampling
The Berglund Center exhibitors may distribute Food & Beverage samples in authorized space and must not be in competition with products or services offered by Food & Beverage Services. Samples must be representative of the products manufactured or sold by the company with the exhibit. Free samples are limited to 2 ounces of non-alcoholic beverages and 2 ounces of a food sample. Exact descriptions of sample and portion size must be submitted to the Food Service & Hospitality office for written approval 14 days prior to the opening of the event. The distribution of alcoholic beverages is strictly prohibited unless provided by Food Service & Hospitality. Any exhibitor giving away and/or selling food in their booth must have a permit and all appropriate fees on file with the Virginia Department of Health.
Food Service & Hospitality offers a complete selection of beverages to compliment your function. The Virginia Alcohol and Beverage Commission regulate alcohol and beverage services. As a licensee we are responsible for the administration of these regulations. Alcoholic beverages may not be brought onto the premises from outside sources without prior consent of the General Manager or the Assistant General Manager of Food Service & Hospitality. In compliance with ABC regulations, we reserve the right to ask patrons for proper identification for alcoholic beverage service. We reserve the right to refuse alcohol service to intoxicated, disruptive or underage persons. Alcoholic beverages may not be removed from the premises.
Food Service & Hospitality is happy to address special dietary requests for individual guests with at least a 72 hour notice.
All banquet prices include standard white linens, buffet skirting or drape, single service flatware, and other high-grade disposable products.
China service is available for all catering services, including Coffee services.
All banquet prices include white, royal blue or ivory table linens and your choice of standard linen napkin colors. Additional colors are available for both table linens and napkins at an additional fee based on current rental rates.
Catering Supplemental Fees & Taxes
A 20% catering supplemental fee along with 12% in state and local taxes will be applied to all food and beverage purchases. For all plated and served meals the catering fee will be at 22% plus all applicable taxes. For all off-site catering the catering fee will be at 25% plus all applicable taxes. Taxes are subject to change and the catering supplemental fee is not paid out to the employees as a gratuity. If your group is tax exempt, that information must be provided in writing prior to the signing of the final contract
A final guarantee of attendance is required 5 working days prior to all food and beverage events. In the event of a split entrée, the client is responsible to notify Food & Beverage Services of the exact counts and breakdown of each entrée 5 working days prior to the event. Custom menus, which are not included in a package, will be charged at the higher entrée price. Billing will be based on either your minimum guarantee (even if fewer guests actually attend) or the actual guest count, whichever is greater. The final guarantee can be increased up to 5 working days prior to your event. A $250.00 cancellation fee will be incurred for any cancelled services within 72 hours of the scheduled event. A $100.00 fee will be incurred for any additional setup required the day of the event which is in addition to what was previously contracted.